Hazelwood Group Practice

27 Parkfield Road, Coleshill
North Warwickshire
B46 3LD

 

General enquiries and requests for home visits

Telephone 01675 463165

To make an appointment

Telephone 01675 462176

Our fax number is 01675 466253

If you are ringing for a non urgent matter,
please do not ring before 10.30am.

Surgery Opening Times

Monday to Friday from 8.00am - 1.00pm and 2.00 - 6.00pm
The phone is covered by the surgery from 8.00am - 1.00pm/2.00 - 6.00pm.
We are open on Saturday mornings for pre-booked appointments only. This is not a walk-in service.

Welcome To
Hazelwood Group Practice

We welcome new patients to the practice and hope that this website enables you to make the best possible use of the facilities we offer.

Hazelwood Group Practice is a recognised Training Practice, which means that doctors who are looking to acquire the specialist skills of a General Practitioner (GP) can be seconded to this practice. Registrars are attached to our practice for 6 to 12 months. The benefits to patients come through the input of fresh ideas from these doctors to the practice and from the knowledge that your GPs are active in current medical and treatment developments. We also teach medical students on a regular basis. Training practices undergo regular rigorous assessment. This may involve the assessing doctors reviewing your records. They are bound by the same confidentiality rules as the partners. Nevertheless, if you are unhappy with this, please notify reception. This will not affect your relationship with your doctor.

In addition to the doctors, we have a practice nursing team. It is our belief that a great deal of the workload within the practice can be shared with that team. They are the lead personnel for the variety of clinics in place. We positively encourage patients to enquire about nurse availability for advice on diabetes, asthma, COPD, heart disease, blood pressure, contraception, vaccinations, cervical smears and medication reviews. Our nurses are experts in keeping you well!

Medical Students and GP Registrars

As this is a training practice, you will sometimes be asked if you will allow a medical student to be involved in your consultation or for a registrar to video the consultation. This will not be done without your consent.

There are car parking facilities and toilet facilities for the disabled and elderly.

Disabled Access

There are designated spaces in the car park with easy access to the main entrance. Toilet facilities are also available on the surgery premises.

Practice News and Notices

PARTNERS:
Dr Peter Pears, Dr Sarah Shannon, Dr Steven Powell-Tuck, Dr Peter Wildbore, Dr Trish Wildbore & Dr Simon Heath
Other Doctors: Dr Caroline Ramsay
GP Registrar:   Dr Rebecca Giles

Medical Student on placement for 6 weeks:  Our student from 27 April is  Kaneez Khan

UPDATE ON OUR GPs  -   No information at the moment 

DUTY DOCTOR SYSTEM -   Slots are for "urgent" problems when no other Doctor is available, and for only ONE problem.   A DUTY NURSE is now available to deal with minor or routine problems such as - Family Planning, Sexual Health, Repeat medication, Blood Pressure checks for medication reviews, Minor Injuries, Wound Infections and other minor ailments BUT NOT blood tests.  You may not always need to see a Doctor for your symptoms.  Reception Staff may ask you what your symptoms are.  This is to ensure you are seen by the appropriate member of the Team.    RECEPTION STAFF ARE BOUND BY RULES OF CONFIDENTIALITY.

APPOINTMENTS  -  We have a mixture of pre-bookable and book on the day appointments. If you want to make an appointment, decide when you want to come and ring up on that day. Otherwise you can book an appointment up to 2 weeks ahead. If we are unable to offer you an appointment over the next 2 weeks, then we prefer to offer you a consultation today rather than ask you to ring !

APPOINTMENTS TELEPHONE LINE - Now open from 8am Monday to Friday.

DIRECT DIAL NUMBERS FOR -

     Appointments    462176;       Dispensary      461780;        Secretary    461786;     

OPENING HOURS  -  We are open   Monday to Friday        8am - 1pm  /  2pm - 6pm

SATURDAY MORNING SURGERIES   -   We now offer appointments on a Saturday morning.  This service is mainly for those patients who find it difficult to attend during the week. These have to be pre-booked and there is only one Doctor seeing patients.   This is not a walk-in service - for any urgent issues please contact the out of hours service as usual by phoning the Practice and listening to the message.      When we cannot run a Saturday morning surgery, we replace it with late evening sessions during the week.

MINOR AILMENTS - Dont forget that if you have a "minor ailment" and dont pay for prescriptions, you can go and see the pharmacist at the local chemist. Pharmacists are highly qualified and are more than capable of dealing with "minor ailments"
Even if you do pay for your prescriptions, go and get some advice from your local Chemist before you make an appointment with the Doctor.

MINOR INJURIES - We offer a minor injury service to our registered patients and patients who are unable to get to their own Doctors If you have suffered an injury within 48hrs like a laceration, or a burn, or something which is not amenable to simple domestic first aid, but not severe enough to go to A & E, we can treat you at our Practice. Come to Reception and tell the Staff you need to see a Nurse urgently.          

PHONING WHEN SURGERY IS CLOSED  -  When the Practice is closed, the phone system can divert you automatically to the out-of-hours service.      If the divert system does not work, telephone Badger Harmoni direct on 0300 1 30 30 40.  You can also ring NHS Direct on 0845 46 47.    You will be asked for personal details including your NHS number.   Please have all this information to hand when you make the call.

TRANSPORT - We are no longer able to book hospital transport.
If you require transport to a Warwickshire hospital, ring 01926 885071. For transport to other hospitals, please ring the hospital concerned.

PATIENT SURVEY - Questionnaires are now sent out by the Department of Health.  If you receive one, please complete it and send back to the return address on the form. 

PATIENTS PARTICIPATION GROUP - Details of the Group members, together with minutes of the last 2 meetings are on a noticeboard in the waiting room.

ARE YOU A CARER?   -  Refer yourself for a carer's assessment by phoning 01926 410410