Back to News

The NHS Friends & Family Test Results - May 2018 Posted on 31 May 2018

FRIENDS AND FAMILY TEST

 

RESPONSES RECEIVED MAY 2018

 

All England GP Practices were contracted to implement the ‘Friends and Family Test’ from 1st December 2014 with results to be published monthly.  The results are shown below:

 

“How likely are you to recommend our GP Practice to Friends and Family if they needed similar care or treatment?”

 

Extremely Likely               100%                      Likely           0%

Neither likely or Unlikely  0%                         Unlikely        0%

Extremely Unlikely           0%                          Don’t Know  0%

 

Responses were received from below ethnic groups

White British/Irish  75%              Mixed 0%      Asian/Asian British 0%

Black or Black British 0%             Chinese 0%   Other 0%

Not provided          25%

 

Responses were received from the below age groups

0-17 yr   0%            18-25yr  0%                       26-40yr   0%

41-64yr  50%            65+yr    0%                       Not provided  50%

 

WRITTEN COMMENTS:

EXTREMELY LIKELY:

-      Very helpful, always try to book you into an appointment.

-      Very satisfied.  Prompt appointments, staff on reception very helpful.  I am very appreciative of the Doctors I have seen for advice and treatment.

-      I have always experienced good service.

-      Fantastic service from Becky (the receptionist) & highly satisfied with Lucy (PA) and her observations & referral.  Keep up the good work!

LIKELY:

NEITHER/ LIKELY OR UNLIKELY:

UNLIKELY:

EXTREMELY UNLIKELY:

DON’T KNOW: