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The NHS Friends and Family Test results - June 2017
Posted on 4 Jul 2017
FRIENDS AND FAMILY TEST
RESPONSES RECEIVED JUNE 2017
All England GP Practices were contracted to implement the ‘Friends and Family Test’ from 1st December 2014 with results to be published monthly. The results are shown below:
“How likely are you to recommend our GP Practice to Friends and Family if they needed similar care or treatment?”
Extremely Likely 83.33% Likely 0%
Neither likely or Unlikely 0% Unlikely 0%
Extremely Unlikely 16.66% Don’t Know 0%
Responses were received from below ethnic groups
White British/Irish 33.33% Mixed 0% Asian/Asian British 0%
Black or Black British 0% Chinese 0% Other 0%
Not provided 66.66%
Responses were received from the below age groups
0-17 yr 0% 18-25yr 0% 26-40yr 0%
41-64yr 16.66% 65+yr 0% Not provided 83.33%
Staff and Doctors are the best, always perfect service with a smile and good manners – Dr Karishi brilliant!
Good staff, easy parking, pleasant waiting room, handy chemists, good availability.
The staff are very good & friendly which does help when phoning for appointments.
NEITHER/ LIKELY OR UNLIKELY:
It’s impossible to get through on the telephone to book an appointment. Why not operate a call waiting system?