FRIENDS AND FAMILY TEST
RESPONSES RECEIVED NOVEMBER 2017
All England GP Practices were contracted to implement the ‘Friends and Family Test’ from 1st December 2014 with results to be published monthly. The results are shown below:
“How likely are you to recommend our GP Practice to Friends and Family if they needed similar care or treatment?”
Extremely Likely 60% Likely 20%
Neither likely or Unlikely 20% Unlikely 0%
Extremely Unlikely 0% Don’t Know 0%
Responses were received from below ethnic groups
White British/Irish 80% Mixed 20% Asian/Asian British 0%
Black or Black British 0% Chinese 0% Other 0%
Not provided 0%
Responses were received from the below age groups
0-17 yr 0% 18-25yr 20% 26-40yr 40%
41-64yr 40% 65+yr 0% Not provided 0%
My recent appointment was conducted in a polite and reassuring manner and provided me with appropriate next steps in my treatment.
Staff always willing to help out as much as possible.
Great service, appointments easy to get and the doctors phoning patients back is great.
The surgery provide and try their best to get you an appointment as soon as.
NEITHER/ LIKELY OR UNLIKELY:
Blood tests at Nuneaton are inconvenient and so far to go.