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The NHS Friends and Family Test - May 2017
Posted on 1 Jun 2017
FRIENDS AND FAMILY TEST
RESPONSES RECEIVED MAY 2017
All England GP Practices were contracted to implement the ‘Friends and Family Test’ from 1st December 2014 with results to be published monthly. The results are shown below:
“How likely are you to recommend our GP Practice to Friends and Family if they needed similar care or treatment?”
Extremely Likely 66.67% Likely 16.66%
Neither likely or Unlikely 0% Unlikely 16.66%
Extremely Unlikely 0% Don’t Know 0%
Responses were received from below ethnic groups
White British/Irish 100% Mixed 0% Asian/Asian British 0%
Black or Black British 0% Chinese 0% Other 0%
Not provided 0%
Responses were received from the below age groups
0-17 yr 0% 18-25yr 0% 26-40yr 33.33%
41-64yr 33.33% 65+yr 33.33% Not provided 0 %
Very polite staff, very efficient service.
My family have been here for many years, we have been treated with care and attention at all times.
Cos they are friendly and helpful and always smiling in reception.
Friendly staff, warm welcome, doctors efficient, friendly, good bed side manner, calm & professional. Nurses helpful, warm & professional.
Managed to fit me in at short notice, so kind and polite, would bend over backwards – thank you.
NEITHER/ LIKELY OR UNLIKELY: